Q: How do I burn an incense pyre?          

A: First find a heatproof, non-flammable container such as a seashell, clay bowl, a rock or a device designed to burn incense cones. Place the cone in or on the container and light the tip of the cone with a lighter or match. Allow cone to burn for 10 to 15 seconds until a red ember is visible and then blow out. Your cone should smoke and continue to burn on its own. If it does not stay lit, try again.

 Q: How long will a cone of incense scent my room?         

A: Many hours depending upon your room size, ventilation such as AC or drafts. For larger rooms, burn two or three cones at once.

 Q: My incense cone didn't burn to the end. What do I do?              

A: First off, some mysteries of science and chemistry are never to be solved. Beyond that here are some helpful hints and tips. #1 Fire requires air. Try placing your cones on sand, salt or dry non-flammable soil to increase circulation. Also, try blowing on the cone a bit in the beginning to build up a larger ember #2 Made sure your cones didn't get wet or think about if the air is very humid. Water prevents fire. #3 Relight the cone. You can do this by holding the cone with tweezers for safety while you are lighting. #4 Break off the tip of a new cone. Sometimes the cone needs a larger ember to get started in life and to stay burning. #6 Don't let the flame run too long or too short before blowing out the cone. #7 Email info@blackbird.black for help.

 Q: Which of your scents are for men and which are for women?        

A: We believe that scent is a personal expression of your individuality and it's truly up to the individual to select scents that are right for them based on their skin type and personal preference.